Successful BPM Programs

If you are planning on implementing BPM at your organization I would recommend the IBM white paper, Eleven habits for highly successful BPM programs, as a guide and template.

I'll summarize the white paper below, but a few points to always keep in mind regarding business process management:

1. BPM doesn't always mean automation. We have seen up to 40% gains in efficiency by simply mapping out processes. 
2. Deliver business value through process visibility and control are the main goals of BPM. 
3. Remember that BPM is ever evolving and requires continuous improvement as the business changes for whatever reason. Common reasons for business change may include; a merger/acquisition, new or updated regulations for example HIPPA, SOX. 
4. Because of # 3 it's important to accept the fact that the first iteration of your process will not be the perfect ideal future state process that was mapped out. If you focus on implementing everything in the first iteration you will fail because you will never finish and most organizations don't have an unlimited budget and/or time. 

The white paper groups the eleven habits in to three stages; Successful Projects/delivery, Growing BPM team competency, and Leveraging BPM across the enterprise.

Successful Projects/Delivery

• Habit # 1: Prove Business Value First
• Habit # 2: Make BPM about Productivity and Visibility
• Habit # 3: Never "one and done"
• Habit # 4: Do not skip Process Analysis
• Habit # 5: Take the time to deliver value

 Growing BPM team competency

• Habit # 6: Build a complete team
• Habit # 7: Make self-sufficiency a priority

Leveraging BPM across the enterprise

• Habit # 8: Fund to value...not just first release
• Habit # 9: Force collaboration
• Habit # 10: Establish the owners
• Habit # 11: Market your work

As always we are interested in hearing your comments and/or questions so feel free to reach out or comment below.

Thanks!
WEVO Group